ACRL OnPoint chat March 4: Conversational openings with faculty about scholarly communication

via ACRL Insider

Thursday, March 4, 2010:  Conversational openings with faculty about scholarly communication
(11 a.m. Pacific | 12:00 p.m. Mountain | 1:00 p.m. Central | 2:00 p.m. Eastern)
Are you interested in talking with faculty on your campus about scholarly communication issues, but not sure where to start? Have you had success in starting the discussion naturally? Share your strategies and ask colleagues for advice during this month’s OnPoint chat, convened by the authors of the February C&RL News column on this topic. Also, see ACRL’s Scholarly Communication Toolkit with twelve cases, integrating information from throughout the Toolkit, to help you recognize opportunities.

Discuss ways to raise scholarly communication issues which come up in a variety of settings when interacting with faculty. Librarians can often take advantage of these opportunities to increase awareness of those issues and new developments in scholarly publishing. Discussions may result in a faculty member’s use of, and support for, new services created by the library’s scholarly communication initiatives. Some faculty may even become advocates for introducing changes in the institution’s strategies of disseminating locally generated scholarly content This month’s chat convened by Dan Lee, Director, Office of Copyright Management & Scholarly Communication at the University of Arizona Library, and Adrian Ho, Scholarly Communication Librarian at the University of Western Ontario.

ACRL OnPoint is a live series of informal monthly chat sessions that provide the opportunity to connect with colleagues and experts to discuss an issue of the day in academic and research librarianship.  All ACRL OnPoint chats are free and open to the public. Sessions are unmoderated, 30-45 minutes in length and take place in a Meebo chat room. A transcript of the chat will be made available.

Meebo chat rooms have a limit of 80 total participants.  Due to this restriction, ACRL OnPoint discussions will be delivered on a first-come-first-served basis.  While no registration is necessary to participate, ACRL recommends creating a quick and easy Meebo account for the best experience while participating in ACRL OnPoint discussions/events. Find the link to chat and full details online.

H1N1 And The Library Response

via ACRL update

The next edition of the free ACRL OnPoint chat series, “H1N1 and the Library Response,” will take place at 12:00 p.m. Central on Tuesday, October 20. The discussion will focus on how libraries are responding to the threat of the H1N1 virus and other similar viruses. This month’s chat is convened by: Marcia Thomas, Director of Collections and Technical Services, Illinois Wesleyan University and Meg Miner, University Archivist and Special Collections Librarian, Illinois Wesleyan University. Complete details and login instructions are available on the OnPoint Website.

Ph.D.s in Academic Libraries: The Role of the Scholar-Librarian

via ACRL

Join us for future ACRL OnPoint chats: September 23, 2009:  Ph.D.s in Academic Libraries: The Role of the Scholar-Librarian
(10:00 a.m Pacific | 11:00 a.m. Mountain | 12:00 p.m. Central | 1:00 p.m. Eastern)
This discussion will address the hybrid figure of the ‘scholar-librarian,’ focusing on the role of Ph.D. recipients in academic libraries. Questions to be asked will include: How does the very specific knowledge gained during Ph.D. research apply in an academic library setting? What roles do Ph.D.-holders play in the future of librarianship? How are Ph.D-holders particularly poised to mentor student research? This month’s chat is convened by: Heather Waldroup, CLIR Postdoctoral Fellow, The Libraries of the Claremont Colleges; Gabrielle Dean, CLIR Postdoctoral Fellow, Johns Hopkins University; Amanda Watson, Research and Instruction Librarian, Connecticut College; Christa Williford, Project Coordinator, Cataloging Hidden Collections, Council on Library and Information Resources; and Patricia Hswe, Project Manager, NDIIPP Partner Projects, University of Illinois at Urbana-Champaign.

Free ACRL OnPoint Chat today – Are Reference Desks Passé?

via cjc-l

The next installment of the ACRL OnPoint Chat series, “Are Reference Desks Passé?,” will take place today, Wednesday, July 29 at 12:00 p.m. Central time (10:00 a.m. Pacific | 11:00 a.m. Mountain | 12:00 p.m. Central | 1:00 p.m. Eastern).

Many academic libraries are eliminating reference desks and focusing on referrals, roaming reference, satellite reference and/or virtual reference instead. This session will explore the causes and consequences of this trend. During this OnPoint chat, consider the following questions: (1) What is driving the trend toward elimination of reference desks? (2) Are alternate services sufficient to meet patrons’ needs? (3) Without desks, how do reference staff stay in touch with patrons’ needs and wants? Kansas State University’s Danielle Theiss-White, General Reference Coordinator, Jason Coleman, Service Coordinator, and Laura Bonella, Reference Generalist, will convene this OnPoint chat.

ACRL OnPoint is a live series of informal monthly text-based chat sessions. All ACRL OnPoint chats are free and open to the public. Sessions are unmoderated, one hour in length and take place in a Meebo chat room (no audio or video). Chats are limited to 80 concurrent participants and will be delivered on a first-come-first-served basis. For additional information, including access information, visit the OnPoint website at

ACRL OnPoint Chat – Seattle Green: Lessons learned from greening the ACRL 14th National Conference

The next installment of the ACRL OnPoint chat series, “Seattle Green: Lessons Learned from Greening the ACRL 14th National Conference,” will take place Wednesday, April 29, at 12:00 p.m. CST.  (10:00 am. Pacific | 11:00 a.m. Mountain | 12:00 p.m. Central | 1:00 p.m. Eastern).  Charles Forrest, Karen Munro, co-chairs of the ACRL Green Conference Component Committee, will join Tory Ondrla, ACRL staff member and Green Conference liaison to convene this month’s chat.

The 14th ACRL National Conference in Seattle WA was the greenest ACRL conference ever, thanks to the hard work, good ideas, and contributions of ACRL members and staff.  Charles, Karen and Tory will share how they “greened” the conference.  They’ll discuss specific sustainability event strategies, lessons learned along the way, and their hopes and dreams for our next conference in 2011.  Bring your interest in greening your own conference, meeting, or event—and your own green experiences and insights!

ACRL OnPoint is a live series of informal monthly chat sessions that provide the opportunity to connect with colleagues and experts to discuss an issue of the day in academic and research librarianship. All ACRL OnPoint chats are free and open to the public. Sessions are unmoderated, one hour in length and take place in a Meebo chat room. For additional information, including access information and archives of past sessions, visit the OnPoint website (

QuestionPoint User Group Meeting at the REFolution


Reference services are evolving rapidly in response to changing customer demands and new technologies.  Prepare for tomorrow’s challenges at…

*REFolution: Reference Service in a Constantly Changing World
April 6-7, 2009
Holiday Inn, Harrisburg – Hershey *

Kicking off this unique and exciting event is the *Pre-Conference OCLC QuestionPoint User’s Group Meeting*, featuring…

– OCLC Presentation and Demonstration of QuestionPoint software updates and developments
–  OCLC Presentation on 24/7 Reference Cooperative
–  Panel Discussion: Making Connections
–  Roundtable Discussion (with starter topics)

*Register for the full program* *before April 1st to take advantage of extended savings on your hotel stay*! With the full program registration you can participate in the pre-conference activity as well as attending breakout sessions and product demonstrations, including hands-on learning experiences. Join in discussions about your library’s reference service practice and receive feedback from reference service experts. Learn about the many resources and technologies available to reference providers.

Other highlights Include:

– Keynote Address by Marie Radford, Rutgers University SCILS:   *Foreshadowing Reference Futures: Far Out or Forthcoming?*
– Interactive, hands-on *Reference Recess* period to roll up your sleeves and play with the latest products and technologies from our sponsors

For more information, or to register for this event please visit:

The REFolution is supported, in part, by
*The Institute of Museum & Library Services*
under the provisions of
*The Library Services and Technology Act **
as administered by the Commonwealth of Pennsylvania*
and by

Effective Chat Reference: METRO Workshop


Effective Chat Reference

When:  Tuesday, April 28, 2009 – 10:00 am to 1:00 pm

Registration fees: $75 members; $50 myMETRO
> ; $100 non-members

Register Here:

The communication environment found in chat reference or instant messaging reference services is particularly challenging. Conducting reference interviews and maintaining an engaged dialog with the patron can be difficult. This workshop will help you learn techniques to connect more meaningfully and memorably with your online patrons.

Who should attend: Anyone who provides chat reference or instant message reference service or is interested in learning how it is done.

By the end of the program, participants will:
*       Understand the role of affective factors in reference engagements.
*       Know when and how to mirror patron communication styles.
*       Be able to use communication shortcuts in online interactions.
*       Conduct more productive reference interviews.

Presenter: Stephen Francoeur is an information services librarian at Baruch College, where he has been the administrator for a chat reference service since March 2001. He serves on the QuestionPoint 24/7 Reference Advisory Board and blogs regularly at Digital Reference.

Register Here:

For questions or assistance with registration, please write to or call 212-228-2320 x10