Assessment in Action

WNY/O ACRL Fall Conference, 2015

Friday, October 30, 2015 – 8:30 a.m. to 4:00 p.m.
RIT Inn & Conference Center
5257 W. Henrietta Rd
Henrietta, NY 14467
Phone: 585-359-1800

Our speakers for the day:

Gabriela Castro Gessner, Research and Assessment Analyst, Cornell University Library
Zsuzsa Koltay, Special Projects Librarian, Cornell University
Bonnie J.M. Swoger, Science Librarian, Head of Reference and Access Services, Milne Library at SUNY Geneseo
Corey Ha, Head of ITS, Milne Library at SUNY Geneseo

The conference program will follow shortly. More information can be found here: http://wnyoacrl.org/wnyo-acrl-fall-conference-2015-2/.

Registration is open until October 16. Register online at https://wsadmzxukh.formstack.com/forms/wnyoacrl_fall_conference_2015.

Any questions or comments can be directed to:
Jonathan Coe
Programs Chair, WNY/O ACRL
Niagara University Library,
Niagara University, NY 14109
(716) 286-8005
jcoe@niagara.edu

Assessment in Focus: Conducting Effective Interviews & Focus Groups

METRO & ACRL/NY present:

Assessment in Focus: Conducting Effective Interviews & Focus Groups

Speakers: Mariana Regalado, Maura Smale, & Frans Albarillo
Mariana Regalado is associate professor and head of reference at the Brooklyn College Library. As such, she assists students to become smart, curious, and confident information seekers. Her areas of interest include information literacy, student research habits, research skills, European anthropology, and carnival. Her academic background includes both an MA …
Full Description
This workshop will introduce participants to the basics of interviews and focus groups, two qualitative research methods that can be used to assess and explore patron experiences with library facilities, services, and programs. The process, benefits, and challenges of interviews and focus groups, including practicalities such as required equipment and costs, will be reviewed along with qualitative research generally and its relationship to quantitative research. Sample results will be shared that illustrate the rich detail into library user behavior that qualitative research can offer, and attendees will have the opportunity to conduct and participate in sample interviews and small focus groups during the workshop.

Note that a workshop on synthesizing and analyzing interview and focus group data will be held on April 23 from 1-4pm. An email announcement will go out when registration for that follow-up session opens.

Prerequisite knowledge/experience: This workshop requires no prior knowledge or experience, and is ideal for anyone interested in learning how to use interviews and focus groups to learn more about the experiences of patrons in libraries.

By the end of this program, participants will:
· Understand the differences between qualitative and quantitative research methods and results
· Be familiar with the benefits and challenges of interviews and focus groups in order to determine their potential usefulness for library assessment
· Learn more about the range of textual, audio, and visual data that can be collected via interviews and focus groups
· Gain experience collecting data by conducting a sample interview or focus group
When?
Tuesday, March 3, 2015
1:00 p.m. – 4:00 p.m.

Where?
METRO Training Center
57 East 11th Street, 4th Floor
New York, NY 10003
This event is co-sponsored by METRO and the Association of College and Research Libraries, Greater New York Metropolitan Area Chapter.
For more information and to register
To become a member of ACRL/NY: http://acrlny.org/join-us/

Assessment in Focus: Designing and Implementing an Effective User Feedback Survey

METRO & ACRL/NY Present: Assessment in Focus: Designing and Implementing an Effective User Feedback Survey


Thursday, November 6, 2014 – 10:00 AM to 1:00 PM at METRO

Speaker Nisa Bakkalbasi

Nisa Bakkalbasi is the Assessment Coordinator at Columbia University Libraries. Prior to joining Columbia University, Nisa was the Director of Planning and Assessment at James Madison University, and held a series of positions at Yale University Libraries. She has also taught courses at the Information and Library Science Department at …

Full Description

This half-day workshop will cover the basic elements of survey design, with a focus on survey item development. In the first part of the workshop, we will review elements of survey process and introduce different types of survey questions, followed by a class activity to evaluate sample survey items. The second part of the workshop includes a discussion of a simple response process model and measurement errors in survey questions, including validity, variance, and bias. The relationship between objectives and measures, and overall survey design will be discussed. The workshop will end with an activity where participants will apply what they learned by developing survey items.

Who should attend:
This workshop is designed to be a beginner level course for those who are interested in participating assessment activities in libraries and information centers. No prior knowledge of survey research is required.

By the end of the workshop, participants will:

·         Understand elements of survey process.

·         Understand measurement error in survey questions, including variance and bias.

·         Understand a simple response process model.

·         Write effective survey items, using different types of survey questions.

·         Evaluate survey content.

Visit http://metro.org/events/556/ for more information and registration.

Instructional Design Essentials

Instructional Design Essentials
with Nicole Pagowsky and Erica DeFrain

4-week eCourse
Beginning Monday, September 15

Get a foundation in instructional design. Experts Nicole Pagowsky and Erica DeFrain will help you hone your teaching skills and prepare you for your instructional needs. You will complete an instructional design plan for one of your upcoming workshops, courses, or tutorials, and will receive feedback on it from the instructors and fellow participants.

After participating in this eCourse, you will be able to:

  • Identify major principles of instructional design to apply to your teaching
  • Incorporate appropriate learning theories into your materials
  • Develop an assessment plan appropriate for your objectives
  • Select and effectively integrate appropriately matched technologies and teaching tools

ALCTS Web Course: Fundamentals of Collection Assessment

ALCTS Web Course: Fundamentals of Collection Assessment

Session 4: October 13 – November 21, 2014

This six-week online course introduces the fundamental aspects of
collection assessment in libraries. The course is designed for those who
are responsible for or interested in collection assessment in all types and
sizes of libraries. The course will introduce key concepts in collection
assessment including:

the definition of collection assessment,

techniques and tools,

assessment of print and electronic collections, and

project design and management.

Learning Outcomes:

At the end of this course, you will be able to:

describe the fundamental aspects of collection assessment

understand the various collection assessment methods and tools,
including both qualitative and quantitative analysis

design and implement a collection assessment project

perform a collection assessment of print resources

complete a collection assessment of electronic resources

Who Should Attend:

This is a fundamentals course that will appeal to anyone interested in the
topic with no previous experience.

Instructors:

Cory Tucker is Head of Collection Management at the University of Nevada
Las Vegas Libraries.

Reeta Sinha is the Resource Management Librarian at the Lane Medical
Library, Stanford University. S

Ginger Williams is the acquisitions librarian at Wichita State
University.

Andrea Wirth is an Assistant Professor in the Collection Development
(CD) Unit at Oregon State University Libraries.

Alison M. Armstrong is the Collection Management Librarian at Radford
University in Radford, Virginia.

Miranda Bennett is the Head of Liaison Services for Collections &
Research Support at the University of Houston.

Registration Fees:  $109 ALCTS Member and  $139 Non-member

For additional details, registration links, and contact information see:
http://www.ala.org/alcts/confevents/upcoming/webcourse/fca/ol_templ

For questions about registration, contact ALA Registration by calling
1-800-545-2433 and press 5 or email registration@ala.org. For all other
questions or comments related to web courses, contact Julie Reese, ALCTS
Events Manager at 1-800-545-2433, ext. 5034 or alctsce@ala.org.

Posted on behalf of the ALCTS Continuing Education Committee.

CUNY Library Assessment Conference

Registration is open for this conference! Please visit our website to register
http://www.cuny.edu/libraries/conference.html

Reinventing Libraries: Reinventing Assessment
Innovative Practices and Ideas that Challenge the Status Quo

The conference will be held on June 6, 2014 at The William and Anita Newman
Conference Center at Baruch College. We invite submission of proposals for
presentations of papers and posters on innovative approaches to academic and
research library assessment, particularly those that challenge established
assessment ideas and practices. The conference will be national in scope and
will address the value of library assessment as a means to improve academic
programs, teaching, learning, and facilitating curricular and research
activities of students and faculty. The goal of the conference is to share
ideas and information on the vital topic of library assessment.
Break-out session topics will include:
• Information literacy assessment, including General Education and
learning outcomes
• Qualitative assessment (for example, ethnographic surveys and other
interpretive approaches that evaluate users’ behavior)
• Collection assessment, particularly digital collections
• Assessment of library design, furnishings and technology
• Evaluation of library services in support of online education
• Value and impact of the library on the greater community

TLA webinars on making the case for your library

via email

The budget crisis is upon us. Now more than ever, we need to justify the role of libraries to administrators in our towns, schools, and universities.

The Texas Library Association is rolling out six new webinars to help libraries in their fights to preserve budgets, jobs, and services. Register for these new programs at www.txla.org/CE.

Collaborating for Texas Work Skills Development
Join TWDL team members on February 22, 2011 for a webinar on this far-reaching program. Learn more about current and forthcoming training and resources, as well as discovering ways to market the library’s role in workforce development.  The webinar will be held at 2 pm Central Standard Time. One hour of CE credit will be offered.

 

Have School Libraries Been Stamped with an Expiration Date?
Marty Rossi’s program on February 24, 2011 will discuss how school librarians can integrate and leverage technology to improve the learning process.  Learn more about the issues identified in the Speak Up Survey and what technology resources and tools are available to encourage connections with teachers and engage students.The webinar will be held at 3:30 pm Central Standard Time. One hour of CE credit will be offered.

Assessing Your Library
Dr. Julie Todaro will return to the TLA webinar stage on March 3, 2011. Since the days of libraries getting money and more money automatically or “just because we are there” or “because we are the heart of the organization” are over, we need to know how to make our case on our worth and value. While some of our worth and value content and justification comes from articulation of our intrinsic value and long-standing successful performance, much of it must now come from gathering and reporting out usage and impact. Join the Webinar audience to find out what you can do immediately – no matter what data you gather – and what you can plan to do in the future, given unique situations you may be facing including cutbacks, need for major changes, etc. This premium webinar will be held at 2pm Central Standard Time. One hour of CE credit will be offered. Invoices are available upon request.

Strategic planning
Dr. Julie Todaro continues her webinar series on March 10, 2011. With spring comes new growth, bird’s nests and eggs, blooming flowers and the dreaded strategic plan. Not intended to be crystal balls or long-term speculation, older planning processes used to include intricate processes with extensive involvement by diverse individuals as well as timelines that spanned five-or-more years.   The more contemporary plan is based on sound research principles and practices with data gathering strategies that include input by targeted populations, a variety of aggregated data reports as well as  scenarios that tell “stories” of future activities.  The plan – required for reportage related to funding in many library settings – provides general vision and mission, assessment strategies and outcomes with projected and actual progress. Webinar discussion will introduce plan elements as well as provide examples of a variety of plan elements. This premium webinar will be held at 2pm Central Standard Time. One hour of CE credit will be offered. Invoices are available upon request.

Using Annual Reports To Make Your Case
Dr. Julie Todaro finishes her new series on March 24, 2011. One communication technique used to assist managers in reporting out, justifying, articulating need, identifying issues and activities is the annual report. Recommended as a tool that tells a monthly or quarterly story or the mid-year and final report , the annual report had become an even more valuable tool that describes library performance and specifically library value and worth. Tune in to learn about report techniques and best practices. This premiumwebinar will be held at 2pm Central Standard Time. One hour of CE credit will be offered. Invoices are available upon request.

BONUS:  Julie Todaro will present an encore of her popular webinar from February 3:

Management and Supervision
Dr. Todaro reprises her presentation on March 28 – Although the majority of library managers at all levels of management are responsible for both functions – management and supervision – these responsibilities are dramatically different. Tune in to hear how management differs from supervision, roles and responsibilities including the contemporary wording for job descriptions, goals and outcomes, how to report out your performance to your supervisor, ways to evaluate others in the organization who are managing and/or supervising, and how you indicate what you do on a resume! This premium webinar will be held at 2pm Central Standard Time.One hour of CE credit will be offered. Invoices are available upon request.

The premium webinars by Julie Todaro are $55 for non-TLA members, $45 for members, or $35 per person in groups of 5 or more. Group members do not need to be at the same location, but a single payment is needed. Again, invoices are available upon request.

Registration and more information are available at www.txla.org/CE.  ALSO – please join the effort to save library budgets across the state at www.txla.org/take-action and www.txla.org/news/2011/01/save-our-texas-libraries!

Ted Wanner, Continuing Education Specialist
Texas Library Association
3355 Bee Cave Rd, Ste. 401
Austin, Texas 78746-6763
512-328-1518 x154 / 800-580-2852
tedw@txla.org
www.txla.org/ce

 

Assessment and Performance Measurement Forum – Register by May 11 to receive early bird discounts

via LIBREF-L

REMINDER:

NISO will be holding a one day forum on “Assessment and Performance Management for Libraries” on June 1, 2009 at the Radisson Plaza Lord Baltimore in Baltimore, MD.

About this Forum

Particularly in times when belt-tightening is necessary, we all need to find ways to measure our performance to improve our outcomes. This one-day, in-person seminar will focus on quantitative measures by which libraries can measure their performance and compare it with others. Usage versus cost measurement, the impact of changing delivery methods, and end-users outcome satisfaction will be explored.

Agenda

Topics and speakers are:

** Opening Keynote – Steve Hiller, Director of Assessment and Planning, University of Washington

** Restructuring the New Library to Succeed: Assessment and Performance Measures From a Dean’s Perspective – Susan Gibbons, Vice Provost and Dean, River Campus Libraries, University of Rochester

** Retaining and Cutting: Collections Development in Tight Times – Mike Poulin, Digital Resources Librarian and Coordinator of Digital Initiatives, Colgate University Libraries

** Considering User Experiences to Assess Services and Facilities at the Library of Virginia – Suzy Szasz Palmer, Director of Research & Information Services, Library of Virginia

** MISO (Merged Information Services Organizations) Survey – David Consiglio, Statistics & Research Methods Support Specialist, Coordinator of Information Services for the Social Sciences and Administration Offices, Bryn Mawr College

** Building Your Own Assessment Plans – Larry White, Assistant Professor and Co-Interim Chair of the Department of Library Science, East Carolina University

Registration

Early-Bird registration ends May 11, 2009. Early bird rate is $135 for NISO members, $165 for non-members, and $60 for students.

For more information and to register, visit the event website: http://www.niso.org/news/events/2009/assess09

Assessment and Performance Measurement Forum – Early Bird Registration Discounts Through May 11Assessment and Performance Measurement Forum – Early Bird Registration Discounts Through May 11

NISO will be holding a one day forum on Assessment and Performance Management for Libraries on June 1, 2009 at the Radisson Plaza Lord Baltimore in Baltimore, MD.

About this Forum

Particularly in times when belt-tightening is necessary, we all need to find ways to measure our performance to improve our outcomes. This one-day, in-person seminar will focus on quantitative measures by which libraries can measure their performance and compare it with others. Usage versus cost measurement, the impact of changing delivery methods, and end-users outcome satisfaction will be explored.

Agenda

Topics and confirmed speakers are:

** Opening Keynote – Steve Hiller, Director of Assessment and Planning, University of Washington

** Restructuring the New Library to Succeed: Assessment and Performance Measures From a Dean’s Perspective

** Retaining and Cutting: Collections Development in Tight Times

** Considering User Experiences to Assess Services and Facilities at the Library of Virginia – Suzy Szasz Palmer, Director of Research & Information Services, Library of Virginia

** MISO (Merged Information Services Organizations) Survey – David Consiglio, Statistics & Research Methods Support Specialist, Coordinator of Information Services for the Social Sciences and Administration Offices, Bryn Mawr College

** Building Your Own Assessment Plans – Larry White, Assistant Professor and Co-Interim Chair of the Department of Library Science, East Carolina University

Registration

Early-Bird registration ends May 11, 2009. Early bird rate is $135 for NISO members, $165 for non-members, and $60 for students.

For more information and to register, visit the event website: http://www.niso.org/news/events/2009/assess09