Reference and User Services Association (RUSA) President’s Program- ALA Annual 2016

“Be Our Guest”: Creating Immersive Guest Experiences in Libraries

Saturday, June 25, 4:00 – 5:30 p.m.
Orange County Convention Center, W110B.

You’re invited to the Reference and User Services Association (RUSA) President’s Program. Dave Cobb, ThinkWell Group, will share his insights on how libraries can tell stories with space and create an emotional resonance for library patrons–drawing on examples from the library world, as well as local Orlando theme parks.

Mr. Cobb, Vice President, Creative Development of the Thinkwell Group, is an expert on designing immersive educational experiences for museums and theme parks. He’ll talk about how libraries can tell stories with space and create an emotional resonance for library patrons–drawing on examples from the library world, as well as local Orlando theme parks. The session will also feature two expert responders from the library world, John Blyberg, Assistant Director for Innovation and UX at the Darien Library; and Steven Bell, Associate University Librarian for Research & Instructional Services at Temple University.

“We are very excited to have Dave Cobb as our speaker for the 2016 RUSA President’s Program. We think the guest experience theme–which incorporates technology, interactivity, and theatricality in engaging and exciting library users– will resonate with librarians in all types of libraries,” said RUSA President, Anne Houston. “We’re also thrilled that John Blyberg and Steven Bell can join us to talk about how guest experience resonates with them in their libraries.”

The RUSA President’s Program is a part of RUSA’s programs and event offerings at the ALA Annual Conference and will be held on Saturday, June 25, from 4:00 – 5:30 p.m. at the Orange County Convention Center, W110B. There is no cost for this program, but conference registration is required in order to participate in this event–you can register now at the ALA Annual Conference website. A complete list of RUSA events at the Annual Conference is available on the RUSA website.

RUSA is the foremost organization of reference and information professionals who make the connections between people and the information sources, services, and collection materials they need. RUSA supports excellence in the delivery of general library services and materials, and the provision of reference advisory, and resource sharing for all ages, in every type of library. Please visit our website at http://www.ala.org/rusa/

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