ALCTS webinar: Workflow Maps: Tools for Insight and Enhancement

ALCTS webinar: Workflow Maps: Tools for Insight and Enhancement

This webinar is one of the six-part “Working with Continuing Resources” webinar series.

Date: Monday, March 9, 2015
All webinars are one hour in length and begin at 11am Pacific, noon Mountain, 1pm Central, and 2pm Eastern time.

Description: Have you ever asked the question “How can we make this process better” only to realize that no one really understands it from start to finish in the first place? Workflow mapping can be a powerful approach to understanding the systems and processes libraries already have in place and a great first step in figuring out how to improve them. This webinar will provide an introduction to workflow mapping. Topics covered will include basic workflow mapping syntax, software, and techniques for creation. Just as importantly, participants will also hear tips on how to structure a successful workflow mapping project – from getting buy in from stakeholders to making the most of our your completed maps.

Learning outcomes:
Understand the purpose and benefits of workflow mapping
Learn the basic syntax and structure for workflow maps
Gain exposure to tools and techniques for creating maps
Learn about best practices for structuring a workflow mapping project

Who should attend? Anyone with an interest in the topic can benefit from this session and is welcome to participate. The session will be especially useful for managers.

Presenter: Kristen Wilson is Associate Head of Acquisitions and Discovery at NCSU Libraries. She manages the department’s serials unit and has been involved in workflow mapping and analysis of processes across the continuing resources life cycle. Kristen also serves as editor for the Global Open Knowledgebase (GOKb) project. In this role, she is organizing a community to create and maintain openly available metadata describing electronic resources.


Single Webinar Registration Fees: Registration Fees: ALCTS Member $43 ; Non-member $59 ; Group rate (members/non-members) $99/$129 ; International $43

This webinar is part of a six part series. Please check the ALCTS Web site for discount pricing for the entire webinar series.


ALCTS webinars are recorded and registrants receive a link to the recording shortly following the live event.

For questions about registration, contact ALA Registration by calling 1-800-545-2433 and press 5 or email For all other questions or comments related to the webinars, contact Julie Reese, ALCTS Events Manager at 1-800-545-2433, ext. 5034 or