Say-it-in-Six Lightning Rounds: Case Studies on Using Data to Improve Library Services
How do other libraries use data to assess, promote, or improve their services? LLAMA MAES invites you to “Say-it-in-Six Lightning Rounds: Case Studies on Using Data to Improve Library Services” at the 2014 ALA Conference. The format for the six minutes of presentation is adapted from Ron Hoff’s book Say It in Six: How to Say Exactly What You Mean in Six Minutes or Less.
When: Monday, June 30th, from 8:30am-10am.
Where: Las Vegas Hotel, Pavilion 11
This fast-paced program will feature five presenters from a variety of settings. Sit back and watch each presenter give a brief presentation at your table, followed by time for Q&A. Presenters include:
* Josh Boyer, North Carolina State University, reporting on several small-scale usability tests modeled after user experience designer Steve Krug
* Greg Careaga, University of California, Santa Cruz, presenting on a student survey assessing support for maintaining library operating hours
* Linda Garvin, Edmonton Public Library, discussing the “Activity per Hour per FTE” table that helps with staffing allocations
* Helene Lafrance & Joanne Britton, Santa Clara University, discussing a mixed methods approach to assessing the information commons
* Heather Greer Klein, NC LIVE, presenting on using library characteristics and vendor usage data to create peer groupings and usage benchmarks for North Carolina libraries
*Attendance will be limited to 120 participants to allow for the small group discussion format. We hope to see you there!