Reaching Every Patron: Creating and Presenting Inclusive Outreach to Patrons of all Abilities

Mar. 3 – 28, 2014


Learning Outcomes
Introductions and discussions about assessing which population your library wants to create inclusive and accessible programming. By using the knowledge you already have about your community, students will explore the various organizations or groups that they would like to work with to create effective outreach programming for patrons with special needs. They will select one and discuss how to create a partnership. Understanding the types of outreach and how to determine which is best for you, your library and your targeted population. Students will present their outreach plans via the discussion boards and discuss each other’s plan. We will conclude this course with structured and well-articulated takeaways that can be practically applied to help define your program’s success.

Jordan Boaz is the Children’s Librarian for the Andrew Heiskell Braille and Talking Book Library, a branch of New York Public Library. She regularly plans innovative, inclusive programming and outreach for youth with a wide variety of disabilities. She is an active member of the ALSC Committee For Library Service to Special Population Children and Their Caregivers as well as the NYPL Programming for Children with Special Needs Committee.

1.1 CEU credits will be issued to all participants who complete the coursework.
Fee *Includes CEU cost
$150 for RUSA members
$195 for ALA members
$230 for non-ALA members
$120 for student members and retired members
Technical Requirements
ALA will use Moodle for all online educational courses. Learn more about Moodle at

The Moodle login instructions will be sent the Friday before the start date. The course site will remain open one week after the end date for students to complete any assignments and submit the course evaluation survey.

You can test your settings to verify that your computer is configured properly to participate in the live sessions.

You will receive access instructions from Andrea by Friday. If you registered after Friday morning, you should have the instructions by Monday morning.