Usability, the User Experience & Interface Design: The Role of Reference ALA 2013

The MARS Conference Program Planning Committee has produced a program on the usability and the user experience in libraries in this era of discovery tools and other technologies. The program is entitled ” Usability, the User Experience & Interface Design: The Role of Reference.”

How are we collecting data and observing behavior to improve these interfaces to better meet our user’s needs? How can we learn from what other researchers are studying and use that data to implement change? Panel members include:

• David Bietila, Web Program Director Digital Library Development Center
and Gina Peterson, Human Resources,
University of Chicago Library

• Lesley Moyo, Director, Research and Instruction Services and Tracy
Gilmore, Technical Services Librarian, Virginia Tech University

• Elizabeth German, Web Services Coordinator and Kelsey Brett, Resource
Discovery Systems Fellow, University of Houston Libraries

Each presenter will discuss how their institutions have implemented innovative changes to the user interface and address the role of usability testing, data mining, and other research methods in their decision process. Audience members will have opportunities to submit questions to the panelists. The learning objectives for attendees are:

• Increased understanding of changes in users’ research habits;
• Introduction to methods of information/data collection beyond
traditional usability studies;
• Learn processes for implementing change relevant for their own

The session will be held on Sunday, June 30, 2013 from 1:00pm to 2:30pm at the McCormick Place Convention Center, room S403. Hope to see you there!