Knowledge Management in Hospitals- NLM workshop

Knowledge Management in Hospitals:

Developing a team to test and ensure success.

This 1.5 day workshop will explore how corporate knowledge management techniques and processes are applied in a hospital/health system. Multidisciplinary participants will work together to craft a strategy to adopt an expanded role for librarians in hospital/health system. This expanded role will establish a foundation for librarians to support the clinical environment by providing excellent knowledge management techniques and processes.

The purpose of the interactive workshop is to:

Engage participants to explore how a corporate-modeled knowledge management process can be enabled in hospitals.

Provide opportunities for institutional teams to work together to design tests to measure project success and use these results to champion knowledge transfer within their health facility.

Craft a description of optimal roles for medical librarians and others in knowledge management.

Share examples of participation in knowledge transfer in hospitals from both the traditional and expansive views to craft a list of model activities. Tactics currently in the field include: building expertise directories, managing communities of practice, collecting and sharing best practices and stories to support clinical and organizational improvement.

Draft processes to implement these tactics to illustrate an expanded application of the expertise of information professionals, break down silos, share experiences and sustain organizational learning.

Define an implementation plan for this role that includes measurement of its impact on the quality and safety of health care.

Engage participants in evaluation in order to change and improve the role of librarians as partners in healthcare safety and quality.

Participants should commit to:

Complete a modest amount of pre-work to prepare for the session.

Light introductory reading.

Participate in two Adobe Connect sessions focusing on the goals of the work and core concepts to be applied in the workshop.

Engage with others in a positive way to ensure group interaction and consensus building.

Partner with other teams to run a post-workshop pilot test of tactics described using the Plan-Do-Study Act concept.

Conduct a pilot project and report back in several conference calls to the group on progress and share “lessons learned” as a to sustain the learning and inform progress.

Audience: This session is designed for pairs of individuals from hospitals who are interested in the application of knowledge management and transfer concepts in their organization. One member of the team must/should be a librarian. This strategy will build a pair of champions to support uptake of how knowledge management can be applied in the acute care setting through modeling hospital corporate culture. There will be a simple application process to interested parties.

Date:  February 7-8, 2013

Co-Sponsors: NN/LM MidContinental Region and NN/LM Greater Midwest Region

Registration:    Register at  Registrations must be received by December 1, 2012.

Cost:                Three pairs of applicants from each region will be selected to receive travel expenses to attend.

Location:          University of Illinois at Chicago Library of the Health Sciences.

The session will be limited to 30 participants to facilitate effective small group work.

For questions contact: Lorri Zipperer, Cybrarian and meeting facilitator.<> / 505-559-4458

Funded by the National Library of Medicine under a Contract No. HHS-N-276-2011-00005-C with the University of Illinois at Chicago Library of the Health Sciences and Contract No. HHS-N- 276-2011-00006-C with the University of Utah Spencer S. Eccles Health Sciences Library