Free Workshop on Reference Technologies

Free Workshop on Reference Technologies

Friday January 25, 2013, 1-5 pm

University of Washington’s Odegaard Library


RUSA MARS and RSS invite you to “New Tech for Reference: from the reference interview to roving reference, challenges, benefits and best practice” at the University of Washington’s Odegaard Library. The workshop is free, open to all and includes refreshments. ALA membership or Midwinter registration is not required.


Reference technology is constantly changing; what was once radical has become established, complete with best practices.  Newer technologies appear rapidly, challenging us to understand, learn and adapt ever more quickly.


This workshop explores three new reference technologies, their benefits, challenges and best practices: using social media for reference; applying iPads in roving reference; and integrating a knowledge base system (such as LibAnswers) into reference services.




1:00 – 1:15pm:  Check-in

1:15 – 1:25pm:  Welcome and introductions

1:25 – 2:45pm:  Social media in reference – challenges, benefits and best practices (Michelle Chronister – U.S. General Services Administration)

2:45 – 3:10pm:  Break (refreshments courtesy of OCLC QuestionPoint)

3:10 – 3:55pm:  Using iPads for roving reference (Ava Iuliana, Cindy Dottin and Lauren Christos – Florida International University)

3:55 – 4:40pm:  Knowledge base systems for reference (Erica Nicol and Linda Crook – Washington State University)

4:40 – 5:00pm:  Wrap-up, closing and evaluations


Everyone is welcome, but pre-registration is required at In the event that registration reaches capacity, RUSA members will have preference.


Additional information about the workshop is available (including session descriptions) here:


Thank you to OCLC QuestionPoint for sponsoring this event and the University of Washington for the use of the workshop space.


We hope to see you there!

Stephanie Alexander, on behalf of MARS/RSS and the members of the MARS/RSS Workshop Planning Subcommittee




Workshop location: Odegaard Undergraduate Library, University of Washington, Room 220


By car:


By bus


From the Convention Center:

Board Route MT 43 at Pike Street & Convention Place and exit at 15th Ave. NE & NE Campus Pkwy or

Board Route MT 72 or MT 73 at Convention Place Station BAY A and exit at NE Campus Parkway & Brooklyn Avenue NE