Posts Tagged rusa

Upcoming RUSA online courses cover reference and business reference basics

http://www.americanlibrariesmagazine.org/news/ala/upcoming-rusa-online-courses-cover-reference-and-business-reference-basics

CHICAGO — Public librarians, academic librarians and library support staff are encouraged to sign up for the next offerings of Business Reference 101 and The Reference Interview, two popular online classes offered by Reference and User Services Association (RUSA), the home for reference within the American Library Association.

The next offerings include:

Business Reference 101, May 9 – June 3, 2011

Appropriate for librarians and library staff of all types who wish to acquire business reference expertise, Business Reference 101 will demystify such topics as SIC, NAICS codes, ROI and 10ks. Students will also have access to such proprietary business reference databases as Standard & Poor’s Net Advantage and Thomson/Gale’s Business &Company Resource Center. This consistently sold-out course will be taught by Celia Ross, past chair of RUSA’s Brass section and an experienced facilitator and practitioner in the business reference field.

The Reference Interview, May 2 – June 10, 2011

This comprehensive course covers such reference interview topics as cultivating an approachable reference environment, successful questioning and listening techniques and appropriate follow-up methods. Staff of all levels at all types of libraries will find this content, presented in a multi-media format, helpful in their day-to-day engagement with library patrons. Instructor David Tyckoson, associate dean at the Henry Madden Library, Cal State—Fresno and immediate past-president of RUSA, has an extensive resume in the field and was awarded the 2005 Isadore Gilbert Mudge Award for distinguished contribution to reference librarianship.

All courses will be administered using Moodle, an online course management tool. Online learning offers flexibility for busy professional schedules and facilitates interaction between instructors and students with weekly assignments, discussion boards and chat sessions.

Online registration is now open for all of these opportunities, with significant cost savings for RUSA members. VisitRUSA’s professional development information page for detailed course information, or go straight to the online registration page for these courses. Information about group registration discounts for those libraries or library systems with two or more employees participating is available from Liz Markel, RUSA marketing specialist, atlmarkel@ala.org

The Reference and User Services Association, a division of the American Library Association, represents librarians and library staff in the fields of reference, specialized reference, collection development, readers’ advisory and resource sharing. RUSA is the foremost organization of reference and information professionals who make the connections between people and the information sources, services, and collection materials they need.  For more information, visit www.ala.org/rusa. Not a RUSA member, but  interested in discounted registration rates on conference, RUSA preconferences and other RUSA events? Join, renew or add RUSA to your ALA membership atwww.ala.org/membership.

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Online learning from ASCLA and RUSA

via LIBREF-L

Both the Association of Specialized and Cooperative Library Agencies (ASCLA) and the Reference and User Services Association (RUSA) have prepared an excellent lineup of professional development opportunities scheduled for the coming months. I hope you’ll consider joining us for one or more of these online events-all of which you can attend from the comfort of your office or home computer.

Please forward this message to any colleagues or distribution lists who might be interested in these learning opportunities.
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**ASCLA Virtual Convergence**

For four days-January 18-21, 2011-ASCLA will host the inaugural Virtual Convergence. The Convergence will present a multitude of webinars offered at various times throughout the day on topics relevant to your job performance. We are currently seeking topics and presenters for these webinars. Whether you are an expert in a particular topic area, or you are willing to serve as a “program planner” and recruit a speaker or panel of speakers on a topic that is of importance to the library community, we welcome your submissions! More information is at the ASCLA blog
<http://ascla.ala.org/blog/2010/08/callforproposals-2011virtualconvergence/> .

Potential program topics include consulting and independent librarianship; collaborative digitization; accessibility of libraries and library services; services to special populations including differently-abled library users, as well as all ages of incarcerated populations; issues affecting networks and cooperatives; and topics pertinent to state libraries. Presenters will be compensated. The deadline for submissions is Wednesday, September 1, 2010. Submit a proposal now using the online proposal form.
<http://www.surveymonkey.com/s/ASCLA_VirtConverg2011>

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RUSA Online Courses, Fall 2010

The schedule for RUSA’s fall online courses is in place, and registration is now open! Regardless of your job function or library type, these learning opportunities are appropriate for both seasoned professionals and those looking to expand their skill sets and build their resumes.

Register online now!
<http://www.ala.org/Template.cfm?Section=oloc&Template=/Conference/ConferenceList.cfm&ConferenceTypeCode=L>  All pricing and comprehensive course descriptions are available at the RUSA website <http://www.ala.org/ala/mgrps/divs/rusa/development/onlinece.cfm> .

*       Genealogy 101
<http://www.ala.org/ala/mgrps/divs/rusa/development/genealogy101/index.cfm>  Sept. 20-Oct. 22    Covering genealogy reference basics, and providing skills for confidently assisting family history researchers.
*       Reference Interview
<http://www.ala.org/ala/mgrps/divs/rusa/development/referenceinterview/index.cfm>  Sept. 13-Oct. 22    A comprehensive course focusing on the methods of evaluating reference service, behavioral aspects of reference service, and the different types of questions that can be used to help patrons identify what they need.
*       Business Reference 101
<http://www.ala.org/ala/mgrps/divs/rusa/development/businessreference101
/index.cfm>  Oct. 4-29    Demystifies business reference while providing an overview of business reference resources and preparing you to answer basic business reference questions.
*       Readers’ Advisory 101
<http://www.ala.org/ala/mgrps/divs/rusa/development/readersadvisory101/index.cfm>  Oct. 4-Nov. 11    This course offers online practice sessions to increase your comfort with providing RA services.

As of Sept. 1, group discounts will only be available to organizations with current memberships with ALA. Until then, all organizations can take advantage of significant savings when two or more employees sign up for the same course. Details are in the Professional Development section of the RUSA website
<http://www.ala.org/ala/mgrps/divs/rusa/development/onlinece.cfm> .
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Remember, these events are open to all, but division members get the best price on registration! If your professional expertise and interests align with either ASCLA or RUSA’s areas of work, we encourage you to join! Become a member at www.ala.org/membership or call 1-800-545-2433, option 5.

Learn more about ASCLA at www.ala.org/ascla,and RUSA at www.ala.org/rusa.

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Business Reference – online course registration closes August 11

via LIBREF-L

Just a quick reminder that registration for the next offering of Business Reference 101 closes next Wednesday, August 11!

The course, which will be held August 16-September 17, has consistently sold out, so if you want to take advantage of this amazing learning opportunity, DON’T WAIT!

This online course is tailored for public, special and academic librarians and other researchers and library staff who may feel somewhat intimidated when faced with business reference questions. It is primarily geared towards beginners, but seasoned business researchers could take the course as a skills refresher. Access to proprietary databases, increased competence in business reference and confidence in responding to patrons’ business reference questions are just a few things you’ll get from this online course.

A complete course summary can be found here:
http://www.ala.org/ala/mgrps/divs/rusa/development/businessreference101/index.cfm

Register online now!

http://www.ala.org/Template.cfm?Section=oloc&Template=/Conference/ConferenceList.cfm&ConferenceTypeCode=L

Registration is $130 for RUSA members, $175 for ALA members, $210 for non-members, and $100 for student and retired members of ALA.

Through the end of August, we are offering group discounts to any and all institutions with two or more students enrolled in the same course at the same time.

As of September 1, group discounts will only apply to those institutions that have an active organizational membership with ALA.

Download the group registration form here:
http://rusa.ala.org/media/2010rusacegroupreg.pdf

Questions about registration can be directed to registration@ala.org.

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Business knowledge for your reference @ ALA/RUSA workshop

via LIBREF-L

Feeling confounded by business reference questions in your day-to-day work?

Looking to expand your knowledge to get ahead, or get started in your reference career?

We can help!

Get down to the basics of business concepts by attending “Mastering Business Acumen (MBA) in a Day”, a workshop sponsored by the Reference and User Services Association (RUSA) at ALA’s 2009 Annual Conference. Public, academic and special librarians as well as library school students who are new to business reference or who want to improve their understanding of basic business concepts will benefit from this event.

Subjects and speakers include:

Management: Elisabeth Leonard, consultant, Library Solutions

Finance: Chris LeBeau, business reference librarian, University of  Missouri, Kansas City and clinical instructor, School of Information Science and Learning Technologies

Accounting: Susan Klopper, executive director, Goizueta Business Library, Emory University

Marketing: Gary White, head, Schreyer Business Library, Penn State

The workshop will be held Friday, July 10, 9 a.m. – 5 p.m.
This is a ticketed event-you do not have to attend the ALA Annual Conference to participate, but you do need to register.

Get the scoop on how to register at the RUSA blog: http://tiny.cc/how2regmba041309

Don’t delay! Advance registration savings only last until May 22. Advance Registration Prices: RUSA member, $135; ALA member, $180; Non-member, $255; Student, $80

Learn more about RUSA at our website: http://www.ala.org/rusa

Know a colleague or friend who might be interested in this event?

Please forward this e-mail to them.

Sincerely,
Liz Markel
RUSA Marketing Specialist

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ALA/RUSA: Illinois and African-American genealogy preconference July 10 in Chicago

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Both librarians serving genealogists and those interested in researching their own family history are invited to From Lincoln Logs to Linkin’ Families, a preconference sponsored by the Reference and User Services Association (RUSA) and held in conjunction with ALA’s 2009 Annual Conference in Chicago.

Some of the biggest names in genealogy will be on hand for this one-day event highlighting newly available Illinois-specific genealogy resources as well as resources for African American family history research, including:

–George Morgan of “Genealogy Guys” fame and author of How to Do Everything with Your Genealogy
–Curt Witcher, manager of the Genealogy Center of Allen County (Ind.) Public Library
–Jack Simpson, curator of local and family history at the Newberry Library in Chicago and co-creator of ChicagoAncestors.org
–Lorreto “Lou” Dennis Szucs, editor of the definitive genealogy tool The Source: A Guidebook to American Genealogy

The workshop will be held Friday, July 10, 9:00 a.m. – 5 p.m. This is a ticketed event-you do not have to attend the ALA Annual Conference to participate, and you do not have to be a librarian…but you do need to register.

Get the scoop on how to register at the RUSA blog: http://tiny.cc/6LvAW

Don’t delay! Advance registration savings only last until May 22. Advance Registration Prices: RUSA member, $100; ALA member, $145; Non-member, $220; Student, $75

Learn more about RUSA at our website: http://www.ala.org/rusa

Know a colleague or non-librarian friend who might be interested in this event?

Please forward this e-mail to them.

Sincerely,
Liz Markel
RUSA Marketing Specialist

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ALA/RUSA Collaborative Workshop on Reference Solutions, July 10 in Chicago

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Collective wisdom is a powerful thing-harness it at the upcomingb Reinvented Reference V, a one-day preconference sponsored by the Reference and User Services Association (RUSA).

This one day interactive workshop will address technology, staffing, collaboration, and assessment challenges in an interactive format.  Come with your problems, barriers, hurdles and frustrations! You’ll leave with practical, concrete ideas from our expert panel-and your
colleagues-that you can implement immediately at your library.

Event speakers include Bill Pardue, virtual services librarian at Arlington Heights (Ill.) Memorial Library; Char Booth, e-learning librarian at UC Berkeley; Lisa Ennis, systems librarian and assistant professor, University of Alabama at Birmingham; and Brian Matthews, user experience librarian, Georgia Tech Libraries.

The workshop will be held Friday, July 10, 8:30 a.m. – 5 p.m. in conjunction with the ALA Annual Conference in Chicago. This is a ticketed event-you do not have to attend the ALA Annual Conference to participate in Reinvented Reference V, but you do need to register.

Get the scoop on how to register at the RUSA blog: http://tiny.cc/z71p3

Don’t delay! Advance registration savings only last until May 22.
Advance Registration Prices: RUSA member, $195; ALA member, $240; Non-member, $315; Student, $90

Learn more about RUSA at our website: http://www.ala.org/rusa

Know a reference professional who might be interested in this event?

Please forward this e-mail to them.

We look forward to seeing you in Chicago!

Sincerely,
Liz Markel
RUSA Marketing Specialist

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Marketing Basics online course: registration closes Monday, March 30

Looking to perform better at your current job?

Hoping to diversify your skill set and give some “oomph” to your resume?

Consider RUSA’s Marketing Basics for Libraries course.

This 5-week online course teaches you the fundamentals of marketing, and also guide you through the development of a marketing plan specific to you and your library’s needs. It’s perfect for librarians in all types of library settings who are asked to market library services.

Get the full scoop on the course content and our knowledgeable instructors at the RUSA blog:

http://rusa.ala.org/blog/2009/03/26/marketing-basicssp09/

Register for the course now:

http://www.ala.org/Template.cfm?Section=eventsdist&Template=/Conference/
ConferenceList.cfm&ConferenceTypeCode=D

Discounts are available for two or more registrants from the same library or library system. Contact lmarkel@ala.org for details.

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Group registration means big savings for RUSA online course registration

CHICAGO—Libraries and library systems interested in improving reference service delivery and bringing marketing skills to their library staff team can take advantage of discounted registration rates for groups of two or more participants for online courses offered by the Reference and User Services Association (RUSA).

Groups registering for a course will save 15 percent off the regular registration rates for their membership types. The group registration form must be submitted via fax or mail and can be downloaded from the RUSA website. Non-member registrants are encouraged to join ALA or RUSA for significant savings on this and other professional development opportunities such as ALA conferences and RUSA pre-conference events.

Individuals looking to add skills to their resume can also register for the courses online or by fax or mail. Registration deadlines, rates and complete course descriptions can be found on each course’s webpage.

The next offerings are:

The Reference Interview, Feb. 2 – March 13
This comprehensive course covers such reference interview topics as cultivating an approachable reference environment, successful questioning and listening techniques and appropriate follow-up methods. Staff of all levels at all types of libraries will find this content, presented in a multi-media format, helpful in day-to-day engagement with library patrons.

Genealogy 101, Feb. 16 – March 21
Designed for reference staff with little to no experience in genealogy, Genealogy 101 uses a case study to present tools and techniques participants can use to confidently assist patrons with family history research. A review of archival material, print reference tools and online sources is included in the curriculum.

Business Reference 101, Feb. 16 – March 13
Appropriate for librarians and library staff of all types who wish to acquire business reference expertise, Business Reference 101 will demystify such topics as SIC, NAICS codes, ROI and 10ks. Students will also have access to such proprietary business reference databases as Standard & Poor’s Net Advantage and Thomson/Gale’s Business & Company Resource Center.

Marketing Basics for Libraries, first of five classes on April 2, 11 a.m. – 1 p.m. CST
Marketing Basics meets for five weekly sessions that cover marketing basics, including marketing planning and marketing research. The final product of the course will be a marketing plan that individuals will create based on their own library environment/needs.

With the exception of Marketing Basics, all RUSA online courses are asynchronous and do not have scheduled meeting times. This format offers flexibility for busy professional schedules and facilitates interaction between instructors and students with weekly assignments, discussion boards and chat sessions.

Questions about RUSA’s professional development offerings or group registrations can be e-mailed to RUSA at rusa@ala.org.

The Reference and User Services Association, a division of the American Library Association, is the foremost organization of reference and information professionals who make the connections between people and the information sources, services, and collection materials they need.

via ALA

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Business Reference 101: Online registration closes next Wednesday!

Just a reminder that online registration for the final 2008 offering of Business Reference 101 closes next Wednesday, November 12.

We’ve heard from reference librarians and staff around the country about significant increases in the number of business-related reference questions from patrons due to the downturn in the economy. This course is a chance for you, your colleagues, or your staff to gain expertise in this area and improve service delivery for your patrons.

Don’t miss out on this opportunity! The course begins Monday, November 17 and finishes Friday, December 19 with an extra week built in for the Thanksgiving holiday. Discounts are available for groups of two or more-contact me via e-mail for the appropriate forms.

More information, including instructions for registration, are available at the course’s information page at the RUSA website:

http://www.ala.org/ala/mgrps/divs/rusa/development/businessreference101/
index.cfm

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Help patrons, your career with RUSA online courses

CHICAGO—The Reference and User Services Association (RUSA) is offering online courses that can help librarians assist both their customers and their own careers.

With the continued downturn in the economy, a growing number of visitors to the library seek assistance with business-related questions. The economy has also affected the job market, and many librarians may wish to diversify their skill set to open doors to employment opportunities. Business Reference 101 and The Reference Interview, two of RUSA’s online professional development opportunities, provide solutions to both of these challenges.

Offered Nov. 17 – Dec. 19, Business Reference 101 will prepare reference staff to answer business reference questions with confidence. The course is designed for academic, special or public librarians and other researchers and library staff who have a basic understanding of some business resources. Students will acquire a framework for understanding the business reference process, as well as an overview of several business reference sources. Access to proprietary business reference databases such as Thomson/Gale’s Business & Company Resource Center, Ebsco’s Business Source Complete and Morningstar, among others, complements the learning experience.

The Reference Interview is an introductory, comprehensive course tailored for support staff, library technicians, newly hired reference librarians and librarians at all types of libraries who want to brush up on their interview skills. Using a multimedia approach to enhance learning, students will learn about methods of follow-up and reference service evaluation as well as questioning strategies to help patrons identify what they need. The course will run Dec. 8 – Jan. 16, with a week off for the Christmas holiday.

Both courses are asynchronous—there are no scheduled class meeting times. Students log into the course at their convenience throughout the week to complete assignments and quizzes and participate in discussions using message boards and similar tools. Complete descriptions of the courses, instructor biographies and registration deadlines are available at the Professional Development section of the RUSA website.

RUSA online courses are open to the public. Registration is $130 for RUSA members, $160 for ALA members, $190 for non-ALA members, and $100 for students. Register online, or download the registration form to register by fax or mail. Contact ALA’s Membership and Customer Service team with questions about registration.

Discounted group registration rates are available—contact Liz Markel, RUSA Marketing Specialist, for more information.
The Reference and User Services Association, a division of the American Library Association (http://www.ala.org/), is the foremost organization of reference and information professionals who make the connections between people and the information sources, services, and collection materials they need.

via ALA

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