Posts Tagged fee

New webinar from TLA on improving services to library patrons

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Cultivating Loyal Library Customers
by Delivering Meaningful and Memorable Service!
December 7, 2009                   2pm to 3pm Central Time

This introductory customer service class is recommended for any staff member who interacts with customers (patrons) on a regular basis. The webinar deals specifically with attitudes and actions for cultivating customer loyalty with both internal and external customers at the library. The presenter will offer specific tools and techniques to help cultivate loyal library customers, and make the patron experience meaningful and memorable.

Presenter Steve Wishnack is the founder and President of Think & Do, providing consultation, seminars and workshops that help organizations cultivate customer relationships. www.thinkanddo.us. Steve has written articles on Customer Service for The Massachusetts Municipal Association, and authored the chapter on Customer Service in Clinical Trials, for A Guide to Patient Recruitment and Retention, published by Thomson, in April, 2004. In addition to speaking at numerous organizational conferences and client events, Steve has been a guest speaker for The International Customer Service Association (ICSA) and for several libraries in Texas.

Steve holds both BA and MS degrees in Education from Brooklyn College, Brooklyn, NY.  He now resides in Andover, Massachusetts.

Registration: $45 for TLA members, $55 for non-members.
Special Group Rate! $35 per person for groups of 5 or more – contact CE Specialist Ted Wanner for details (tedw@txla.org)

Instructions for logging into the webinar will be sent to all registrants prior to the event. CE credit will be available.

Register at this link: CE WEBINAR REGISTRATION (or visit www.txla.org/ce)

Ted Wanner, CE Specialist, Texas Library Association – tedw@txla.org or 800-580-2852

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ASCLA Consulting Institute filling fast! Don’t wait, register now!

Seats for “Assembling a Consulting Toolkit: What You Need to Know to Become a Successful Library Consultant” are selling like hotcakes!

If you’re considering attending this event, don’t wait much longer!

We have already sold 1/3 of our available spaces, and expect to sell out before the December holidays.

Event details:

“Assembling a Consulting Toolkit”

Friday, Jan. 15, 9 a.m. – 5 p.m.

Held at an ALA Midwinter hotel (exact location TBD), Boston, Mass.

Advance registration (through Dec. 4): $185 for ASCLA members, $195 for ALA members

$145 for retired and student members, $225 for non-ALA members A complete event description is at the ASCLA  blog: http://ascla.ala.org/blog/2009/10/mw2010-consultinginst/

Sign up now: www.ala.org/midwinter

Did you know that you do not have to attend the ALA Midwinter Meeting in order to attend this event? Simply select “Institute and Ticketed Events Only” as your registration type on the online form, and then find this event on the list of ticketed events in Step 7.

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Register for Nov. ACRL e-learning events

Register now for November e-learning opportunities from ACRL. Stretch your professional development budget by registering now for these affordable distance learning courses and events.  For more information on each course, including a link to online registration and registration fees, please visit the course page by clicking the course title. Space is limited, so register now to reserve your seat.  Group rates are available for live Webcasts. Registration for all online seminars and Webcasts qualifies for the new Frequent Learner Program. Register for three, get one free.

Implementing Online Teaching and Learning: Using Moodle and Other Web 2.0 Features (Online Seminar: November 9 – December 5, 2009)

Electronic Collection Development for the Academic E-Library (Online Seminar: November 9 – December 5, 2009)

Introduction to Taxonomy Development (Live Webcast: November 10, 2009)

Blended Librarianship: Learning Management Systems for Libraries (Live Webcast: November 17, 2009)

Complete details are available on the ACRL e-Learning Web site. For more information about ACRL e-Learning opportunities, contact Margot Conahan at (312) 280-2522 or mconahan@ala.org.

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MLA Approved CE Courses for Fall/Winter 2009-2010 – On-Demand and Self-Paced.

via LIBREF_L

Partial* List of MLA Approved Online (Moodle) CE Courses:

Review Syllabi and Register anytime to work on-demand and at your own pace – http://kovacs.com/training.html

*Shorter versions of some courses are also available. See http://kovacs.com/training.html

1. Instructional Design for Online Teaching and Learning
http://www.kovacs.com/idcourse.html

Register: http://www.kovacs.com/register.html $175
15 CE from the MLA

2. Implementing Online Teaching and Learning: Using Moodle and Other Web 2.0 Features
http://www.kovacs.com/moodlecourse.html

Register: http://www.kovacs.com/register.html $175
15 CE from the MLA

3. Web Design & Construction for Libraries Part 1: XHTML and CSS (beginners)
http://www.kovacs.com/wd1.html

Register: http://www.kovacs.com/register.html $175
15 CE from the MLA

4. Evaluating Medical Information on the Web  5  CE – http://kovacs.com/mlaceeval.html is included with registration in either 7 or 8 as well:

Register: http://www.kovacs.com/register.html
Free but requires registration.

5. How to Find Good*  Complementary & Alternative Medicine (CAM) Information on the Web 15  CE  - http://kovacs.com/mlacealt.html
Register: http://www.kovacs.com/register.html $125

6. Electronic Collection Development for Health and Medicine E-Libraries 15  CE – http://kovacs.com/mlacecolldev.html

Register: http://www.kovacs.com/register.html $125

7. Health and Medical Reference on the Web for Healthcare Consumers 10+5 CE – http://kovacs.com/mlaceconsumer.html

Register: http://www.kovacs.com/register.html $125

8. Health and Medical Reference on the Web for Health Professionals and Researchers 10+5 CE http://kovacs.com/mlaceprofessional.html
Register: http://www.kovacs.com/register.html $125

9. Business Reference on the Web: Core Tools For Librarians
http://www.kovacs.com/busref1.html

Register: http://www.kovacs.com/register.html $125
10 CE from the MLA

10. Virtual Reference Competencies: Technical, Communications, and Reference Skills and Knowledge
http://www.kovacs.com/virtualreference.html

Register: http://www.kovacs.com/register.html $175
15 CE from the MLA

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Simmons GSLIS CE: Career-Savvy Information Professional

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Simmons GSLIS Continuing Education presents a career workshop with Kelly Jo Woodside and Cheryl Kohen:

*The Career-Savvy Information Professional*
Online: November 2009
SPECIAL OFFER for all registrants – $85
PDPs: 15

Are you looking to get back into the library field and need some help getting up to date on all the new skills and trends? Are you interested in exploring different kinds of library careers, or looking to move beyond traditional library jobs? Have you recently entered the job market and are eager to learn ways you can stand out from the many other job applicants? Or would you just like to learn how to become a savvy career professional? If so, or if you’d just like to be sure your skills are keeping up with new developments in the LIS field, then this workshop is for you.

As a participant in this workshop, you will build a personal career plan. First, learn how to assess your current skills and compare them with expectations in today’s LIS job market; next, identify the transferable skills you bring to a desired position; and finally, create a plan to address any potential gaps.

Workshop topics will include career opportunities within all types of libraries, as well as alternatives to traditional library jobs. We will cover online career research tools and show ways you can structure and organize your career search process. We will also help you develop individualized strategies for updating your resume and new networking techniques to advance your career search, such as conducting effective informational interviews, researching and reaching out to employers, and broadening your professional network. Lastly, you will find out about a broad array of LIS professional development resources, including an optional workshop module that will help you develop and practice your skills with web 2.0 technologies. A brief reading list (optional) will be available prior to the workshop.

For information on online workshops see http://www.simmons.edu/gslis/careers/continuing-education/faq.php#faq1432

For registration and other information see http://www.simmons.edu/gslis/careers/continuing-education/workshops/index.php or contact gslisce@simmons.edu

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Register Now for “Keeping Up With New Technologies”

via LIBREF_L

*Simmons GSLIS Continuing Education*

*Keeping Up With New Technologies, While Keeping Your Sanity*

November 1 – 30, 2009
Online
$250 (Simmons GSLIS Alumni price $200)

How often do you hear about a new web tool, or a “tech” development and you don’t have any idea what it’s about? Do you sometimes wish you knew a little more about what some of the tools do, and why you should care? This workshop will provide some basic information on recent developments in the “techie” world of web tools, and how to incorporate them into your existing work. Topics will include creating your own RSS feeds for sharing information, understanding mashups, and strategies for keeping up in this ever-changing environment. Students will learn about the topics through readings, online discussions and practical application of tools, and will complete the workshop with a realistic plan for keeping up to date with new developments in libraries and beyond. No prior technological experience necessary — just a willingness to learn!

Instructor: Rebekah Kilzer is currently the Emerging Technologies Librarian at Drexel University Libraries where she works with library staff to discover, research and implement methods for fruitful and effective interactions with students and faculty. Her background in Systems and Technical Services provides a well-rounded perspective on library work. She is also an adjunct instructor at Drexel University’s iSchool, teaching in the MS/LIS program; rebekah@drexel.edu

For more information about online workshops see http://www.simmons.edu/gslis/careers/continuing-education/faq.php#faq1432

******************************

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Upcoming e-Learning Seminars and Webcasts

via ACRL Insider

Registration is now open for October and November e-learning opportunities from ACRL. Stretch your professional development budget by registering now for these affordable distance learning courses and events! For more information on each course, including a link to online registration and registration fees, please visit the course page by clicking the course title. Space is limited, so register now to reserve your seat! Group rates are available for live Webcasts. Registration for all online seminars and Webcasts qualifies for the new Frequent Learner Program. Register for three, get one free.

October

Designing Specialized Online Information Literacy Courses in Higher Education (Online Seminar: October 19 – November 6, 2009)

The Role of the Librarian in Combating Student Plagiarism (Live Webcast: October 20, 2009)

November

Implementing Online Teaching and Learning: Using Moodle and Other Web 2.0 Features (Online Seminar: November 9 – December 5, 2009)

Electronic Collection Development for the Academic E-Library (Online Seminar: November 9 – December 5, 2009)

Introduction to Taxonomy Development (Live Webcast: November 10, 2009)

Blended Librarianship: Learning Management Systems for Libraries (Live Webcast: November 17, 2009)

Complete details are available on the ACRL e-Learning Web site. For more information about ACRL e-Learning opportunities, contact Margot Conahan at (312) 280-2522 or mconahan@ala.org.

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InfoCamp

via DIG_REF

InfoCamp Seattle 2009, the unconference for the information community, is less than a week away — October 10 & 11!

This year, we can accommodate up to 350 people at InfoCamp.  204 tickets have already been sold, so if you’re planning to join us at InfoCamp — and we hope you will — don’t wait too long to register!

Register at http://infocamp2009.eventbrite.com

Get involved at http://infocampseattle.pbworks.com

Hope to see you at InfoCamp!
http://infocamp.info

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ER&L 2010 Registration Now Open

via DIG_REF

Registration is now open for the 2010 Electronic Resources & Libraries Conference to be held February 1, 2010 – February 3, 2010 (with pre-conferences on January 31) at the AT&T Executive Education & Conference Center at the University of Texas in Austin, TX, USA

Register here: http://electroniclibrarian.org/register

Your registration for the ER&L Conference includes

*Access to all programs during the 3-day conference
*Sponsors’ Reception
*Breakfast each morning & All day snacks
*Access to all online conference materials

Early registration rates (through December 1, 2009)
*Professional $220
*Paraprofessional/Library Associate $150
*Student $100
*Half-day Pre-Conference Workshops(TBA) $150
ER&L will offer student and needs-based awards to attend the conference or participate online – more details will be announced soon.  Conference presenters receive 50% off registration, so consider submitting a proposal by October 30th:
http://electroniclibrarian.org/forum/2009/09/01/erl-2010-call-for-proposal/

Complete ER&L ‘10 conference details are online at:
http://www.electroniclibrarian.org

New!  Follow us on Twitter http://twitter.com/ERandL and Facebook
http://www.facebook.com/pages/Electronic-Resources-Libraries-ERL/10267658031

Please direct questions about the conference to Bonnie Tijerina
(bonnie.tijerina@gmail.com)
Barbara Blummer
Librarian
Center for Computing Sciences
bablumm@super.org
301-805-7428

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