Assessment in Focus: Designing and Implementing an Effective User Feedback Survey

METRO & ACRL/NY Present: Assessment in Focus: Designing and Implementing an Effective User Feedback Survey

Thursday, November 6, 2014 – 10:00 AM to 1:00 PM at METRO

Speaker Nisa Bakkalbasi

Nisa Bakkalbasi is the Assessment Coordinator at Columbia University Libraries. Prior to joining Columbia University, Nisa was the Director of Planning and Assessment at James Madison University, and held a series of positions at Yale University Libraries. She has also taught courses at the Information and Library Science Department at …

Full Description

This half-day workshop will cover the basic elements of survey design, with a focus on survey item development. In the first part of the workshop, we will review elements of survey process and introduce different types of survey questions, followed by a class activity to evaluate sample survey items. The second part of the workshop includes a discussion of a simple response process model and measurement errors in survey questions, including validity, variance, and bias. The relationship between objectives and measures, and overall survey design will be discussed. The workshop will end with an activity where participants will apply what they learned by developing survey items.

Who should attend:
This workshop is designed to be a beginner level course for those who are interested in participating assessment activities in libraries and information centers. No prior knowledge of survey research is required.

By the end of the workshop, participants will:

·         Understand elements of survey process.

·         Understand measurement error in survey questions, including variance and bias.

·         Understand a simple response process model.

·         Write effective survey items, using different types of survey questions.

·         Evaluate survey content.

Visit for more information and registration.

Improve Discovery Systems webinar

NISO Webinar: Keyword Search = “Improve Discovery Systems”

Date: November 12, 2014

Time: 1:00 – 2:30 p.m. Eastern time

Event webpage:



The “single search box” approach of web search engines like Google and Bing
have forced libraries and system developers to rethink their whole approach
to end-user searching for library and publisher resources and electronic
content. Discovery systems are continuing to evolve from simple keyword
search systems to more elaborate indexed discovery, new forms of usage-based
discovery, and beyond. Because discovery of content is such a critical
component of library services, understanding in what potential ways these
systems will develop is critical for library staff, either when selecting a
system or in seeking ways to improve the services.

This webinar will cover some of the latest developments of library discovery
systems as well as discuss the findings of the NISO research study, launched
in early 2014 on the status of discovery systems, their potential future
development directions, and the systems interoperability needs of these


*    Differential Discovery: Effect of Discovery on Online Journal Usage
– John McDonald, Associate Dean, Collections, University of Southern
California Libraries and Jason Price, Program Manager, Statewide California
Electronic Library Consortium (SCELC)
*    Library Resource Discovery: Next Steps – Marshall Breeding, Library
Consultant, <>


Registration is per site (access for one computer) and closes at 12:00 pm
Eastern on November 12, 2014 (the day of the webinar). Discounts are
available for NISO and NASIG members and students. NISO Library Standards
Alliance (LSA) members receive one free connection as part of membership and
do not need to register. (The LSA member webinar contact will automatically
receive the login information. Members are listed here:
<> . If you
would like to become an LSA member and receive the entire year’s webinars as
part of membership, information on joining is listed here: All webinar registrants and LSA
webinar contacts receive access to the recorded version for one year.

Visit the event webpage to register and for more information:

10th Anniversary Electronic Resources and Libraries Conference

*Excel Effectiveness, Ezproxy Assessment Insights, Effective User Feedback
Strategies! Practical Pre- & Post- conference options at ER&L*
Our Workshop Committee has finalized a solid lineup of half-day workshop on
useful and practical topics including these:
–Excel for Librarians: Utilizing the Power of Excel to Track and Display
–Scholarly Publishing in Libraries: A How-To Workshop
–Getting Everything Ezproxy has to Offer: Administration Tips,
Customization Tricks and Assessment Insights
–Understanding Your Users: Using Google Analytics and Forms at Your Library

View the full workshop lineup:

*Last Call for Presenters — Call for Proposals Deadline is Monday, 10/20!*
ER&L comes alive with your participation as attendees, community voting,
volunteering and presentations. We invite you to respond to our Call for
Proposals, currently soliciting 45 Session proposal and New 15 minute Short
Talk formats. View our Call for Proposals for all the details:

*Register at EARLY rates for ER&L by 11/10*
Register today and attend the 10th Anniversary Electronic Resources and
Libraries Conference in person or online. The conference is packed from
Sunday’s pre-conference workshops through Wednesday. If Austin travel won’t
work, consider attending ER&L online–join hundreds of people and 100
campuses and organizations enjoying ER&L online!

Library Juice: Information Literacy, Composition Studies and Higher Order Thinking

Information Literacy, Composition Studies and Higher Order Thinking

Instructor: Andrea Baer
Dates: November 3rd to December 12th, 2014
Credits: 2.25 CEUs
Price: $250

Writing programs have long been among the most frequent users of library instruction. Similarly, as the information literacy (IL) movement has shifted toward more integrated instructional models, composition programs have arguably been the most commonly involved in efforts at IL integration. The prevalence of such partnerships points to the critical connections between writing, research, and information literacy.

The remarkably parallel histories and concerns of composition and IL instruction, which James Elmborg articulates in the article “Information Literacy and Writing across the Curriculum: Sharing the Vision” (2003), point to powerful ways that composition and rhetoric studies can help inform library instruction programs. Concepts like rhetorical analysis, rhetorical source use, discourse communities, and discursive practices suggest practical ways that IL instruction can emphasize higher order thinking over more mechanical aspects of information seeking. Similarly, research on students’ conceptions of and approaches to “writing with sources” has deep implications for how librarians can teach and represent the research process in order to foster critical thinking and source use.

In this six-week course, participants will explore intersections between information literacy and composition studies, including the theoretical and practical applications these connections have for us as librarians and as educators. The class will be structured around assigned readings, online discussion, and assignments. More specifically, weekly discussions and assignments will invite participants to apply theoretical and pedagogical concepts to developing practical learning activities and lesson plans for library instruction.

This class, first offered in 2013 as a 4-week program, has been expanded to six weeks in order to enable deeper engagement with course materials, assignments, and fellow participants. The expanded course will enable further opportunity for revising learning activities and plans in light of instructor and peer feedback and discussion.

Andrea Baer is the Undergraduate Education Librarian at Indiana University-Bloomington, as well as an Adjunct Lecturer for the University of Tennessee’s School of Information Sciences. She holds a Ph.D. in comparative literature from the University of Washington and a Masters in Information Sciences from the University of Tennessee. Andrea’s work in libraries and education is deeply informed by her teaching background in writing and literature and by her interests in critical pedagogy and critical inquiry.

Read an interview with Andrea Baer:

Course structure
This is an online class that is taught asynchronously, meaning that participants do the work on their own time as their schedules allow. The class does not meet together at any particular times, although the instructor may set up optional sychronous chat sessions. Instruction includes readings and assignments in one-week segments. Class participation is in an online forum environment.

Payment info
You can register in this course through the first week of instruction. The “Register” button on the website goes to our credit card payment gateway, which may be used with personal or institutional credit cards. (Be sure to use the appropriate billing address). If your institution wants to pay using a purchase order, please contact us to make arrangements.

Library Juice Academy
P.O. Box 188784
Sacramento, CA 95818
Tel. 218-260-6115
Fax 916-415-5446



Personal Digital Archiving: A Train the Trainer Webinar

Personal Digital Archiving: A Train the Trainer Webinar

Wednesday, October 22nd
11am Pacific | 12pm Mountain | 1pm Central | 2pm Eastern
60 minutes


The Society of Georgia Archivists, the Atlanta chapter of ARMA International,
and the Georgia Library Association present a train-the-trainer session on
Personal Digital Archiving. Designed for information professionals from all
backgrounds and levels of experience, this session will empower participants to
see themselves as archivists of their own digital records and will cover topics
ranging from best practices for creating digital records and rights issues in
the digital landscape to strategies for storing digital records and emerging
developments regarding the digital afterlife. After completing the workshop,
attendees will be encouraged to teach the workshop to their users–the public,
co-workers, students, etc.–in their own diverse institutional contexts. The
end goal of the workshop will thus be to advocate for informational
professionals as a source of expertise for assisting individuals (the public,
family members, students, corporate employees, etc.) with their personal
digital archiving needs.

Oscar Gittemeier currently works as a Youth Services Librarian with the
Atlanta-Fulton Public Library System (AFPLS) at the East Atlanta Branch. He has
a background in Sociology and Women’s Studies and completed his MLIS with
Florida State University in August 2012. Oscar has served on several GLA
committees, including AEL, NMRT, and PACE, but making the Libraries Are Such a
Drag fundraising calendar for the Scholarship Committee was the most fun! In
his free time Oscar enjoys sipping Bulleit Bourbon with a good book on his back
deck and connecting with radical librarians who are reimagining the profession.

Wendy Hagenmaier is the Digital Collections Archivist at the Georgia Tech
Archives. She received her M.S.I.S. with a focus on digital archives and
preservation from the University of Texas at Austin School of Information. Her
areas of scholarly and professional interest include personal digital archiving
as an outreach and advocacy tool for increasing awareness about the importance
of digital archiving in society, the technological and intellectual property
challenges of preserving and providing access to born-digital data and
proprietary formats, and the puzzles of data stewardship and control in an
increasingly terms-of-service-bound world.

Michelle Kirk (CRM, IGP, CIP) is currently a Program Manager and eRecords and
Information Governance subject matter expert for Iron Mountain Incorporated.
Michelle has spent her fifteen-plus year career in the Document Management, RIM
and Information Governance spaces, both in consulting and in-house roles. The
breadth of her experience is in Public Sector, Energy and Financial verticals,
with a particular focus on electronic records. Throughout her career, she has
been able to leverage her interest in electronic information organization,
preservation, and governance to help organizations manage their data more
defensibly. Michelle has a Bachelor?s degree from Temple University and holds
multiple industry credentials including the Certified Records Manager,
Certified Information Governance Professional, and Certified Information
Professional certifications. In her spare time, Michelle volunteers on her
local Atlanta ARMA board and on the ARMA International conference programming
task force. She also enjoys cooking, reading and is an avid sports fan.

Can’t make it to the live show? That’s okay. The session will be recorded and
available on the Carterette Series Webinars site for later viewing.

To register for the online event
1. Go to registration page:
2. Complete and submit the form.
4. A URL for the event will be emailed to you immediately after registration.
Contact a member of the Carterette Series planning team with questions or

Casey Long:
Kimberly Boyd:
Sarah Steiner:

Becoming the Copyright Specialist in Your Library

Becoming the Copyright Specialist in Your Library
with Lesley Ellen Harris

4-week eCourse
Beginning Monday, October 13


Educators, librarians, archivists, and other information professionals are often required to understand international copyright treaties and foreign copyright laws as well as the copyright laws in their own country—at least on a practical level. In this course, Harris will provide you with the knowledge you need to complete daily activities within the confines of copyright law.

After participating in this eCourse, you will be able to:

  • Evaluate the copyright issues in your institution
  • Set priorities for your library when it comes to copyright and licensing issues
  • Identify helpful resources on copyright law and licensing

Building the Digital Branch: Designing Effective Library Websites

Building the Digital Branch: Designing Effective Library Websites
90-minute workshop with David Lee King

Wednesday, October 15, 2014
2:30pm Eastern|1:30 Central
12:30 Mountain|11:30am Pacific


Whether you work at a large academic library or a public library in a small town, you need to be able to deliver service and content to patrons outside your building. David Lee King talks you through the process of building an effective, user-friendly library website that will expand and enhance your library’s presence in the community.

In this Workshop you’ll learn to:

  • create strategic plans and goals for your website
  • identify what patrons want from your website
  • successfully plan and implement a redesign of your website
  • use your website to interact with patrons